![]() View health information, such as your medication list, test results, and screening tests you might be due for. ![]() If you have concerns about your experience, please contact the patient relations office for the clinic or hospital. They help ensure patients and their referring physicians receive the guidance they need along with answers to their most pressing questions. Make complaints about other providers or care experiences. With a dedication to customer service, they will do all they can to answer your questions and ensure the second opinion includes the precise information you and your referring physician need. Securely message your care team for non-urgent medical concerns. For Support: Phone: Call Virtual Gateway Phone at (800) 421 Phone: Call Virtual Gateway Phone at (800) 421-0938 TTY for the deaf and hard of hearing: Call. These are often best addressed in a visit with your provider or care team.Īsk questions about family members from your own Patient Gateway account. Behavioral Health Partnership: 1-87 Virtual Gateway (VG) Customer Service: 1-80 Massachusetts Vaccine Appointment Massachusetts vaccine appointment can be made if you are eligible in the state of Massachusetts by clicking here. Send photos or information for the care team to review before an appointment.ĭiscuss complex medical issues or new severe medical symptoms. MassHealth Customer Service Center: 1-80 Mass. Send social or personal conversations, photos, and videos that are not related to health care. Executive Office of Health and Human Services-Virtual Gateway Virtual. to log in to services provided by the state Virtual Gateway Unemployment. Request scheduling of non-urgent appointments. MassHealth Provider Online Service Center MIIS Helpdesk P. The automated phone system will connect you to a live customer service agent. Please contact the office with any urgent needs. With a dedication to customer service, they will do all they can to answer your questions and ensure the second opinion includes the precise information you and your referring physician need. They help ensure patients and their referring physicians receive the guidance they need along with answers to their most pressing questions.Make any urgent requests or ask urgent questions. They are here to guide you, your family, your primary physician, or other members of your team through every step of the consultation process. Anyone under the age of 18 will need to be. This service is for adults and children ages 3 and older. Our team includes highly committed case coordinators who bring years of experience working with specialists throughout Mass General Brigham with broad experience in matching cases with the appropriate specialists. Virtual urgent care: Established Mass General Brigham patients with urgent health needs can connect with a provider through a secure, interactive video visit on their tablet, smart phone, or computer from 7 a.m. Our Online Second Opinions Program offers access to physician expertise across a wide range of specialties including nearly all adult and pediatric specialties within Mass General Brigham. Only Mass General Brigham physicians who are fully tenured and licensed as well as board-certified are eligible to consult through our service. Most of our specialists also hold faculty positions at Harvard Medical School. ET through Sunday, August 13th at 2:00 AM ET for monthly maintenance. Note: When you click on the sign up link, a blank e-mail should appear. Virtual Gateway Unemployability Online Child Customer Enforcement Close. Sign up for email notification when new or updated member forms are posted to the website. Massachusetts Health and Social Services Virtual Gateway WebDec 10. Through Online Second Opinions, no matter where you are located, you are connected to the Mass General Brigham physicians who are clinical and research leaders in their respective fields and whose reputation and skills draw patients from around the globe. MassHealth MassHealth Member Forms Various forms used by MassHealth members. ![]() All of these institutions are Harvard Medical School teaching hospitals. We work with physicians from our member institutions-Massachusetts General Hospital, Brigham and Women's Hospital, Mass Eye and Ear, McLean Hospital, and Spaulding Rehabilitation. For Support: Phone: Call Virtual Gateway, Phone at (800) 421-0938 TTY for the deaf and hard of hearing: Call Virtual Gateway, TTY at (617) 847-6578 Monday. All of these hospitals are affiliated with Harvard Medical School. ![]() Our member institutions include Brigham and Women's Hospital, Massachusetts General Hospital, McLean Hospital, Mass Eye and Ear, and Spaulding Rehabilitation. The Mass General Brigham mission begins with delivering the highest-quality patient care possible.
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